Frontdesk
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Refunds and cancellation

Last updated 6 August 2026.

What you are paying for

Frontdesk is free for the first 7 days. We do not ask for a card to start, so nothing is charged during the trial and there is nothing to cancel if you decide it isn't for you. When the trial ends your page link simply stops being public.

After that it is ₹399 a month for businesses in India, or $10 a month everywhere else — decided once, at signup, and not changed afterwards. The subscription renews automatically through Razorpay until you cancel it. There is no per-booking commission and no charge for the customers you bring in.

Cancelling

You can cancel whenever you like, from Billing in your dashboard. No email, no notice period, no asking us first.

Cancelling stops the next payment. It does not cut off the month you have already paid for: your page stays live and public right up to the end of that period, and your dashboard shows you the exact date. After it passes, your link stops being public and your services, team and gallery stay in your account in case you come back.

Refunds on a period already started

We do not refund a month that has already begun. That is what the free 7 days are for: you get to set up your whole page, add services, share the link and see real visits before any money changes hands.

If something has gone wrong rather than simply changed your mind, write to us. We would rather sort it out than argue about a policy.

Please check before you pay

You do not have to pay to see the product. Please use these first:

  • Browse live examples — 41 real business pages across salons, tutors, trainers, photographers and more. This is exactly what your page will look like.
  • Your account is free for 7 days. Add your services, photos and theme, share the link, and see whether people actually tap Book now.
  • If you are not sure whether something is possible, please ask us before paying. We will give you a straight answer.

When we do return money

These are not refunds. They are mistakes, and we correct them at any time:

  • You were charged twice. We return the extra payment in full. Please send us both payment IDs.
  • Money was deducted but your account was not activated. If we cannot activate it for you, we return the payment.
  • You were charged after cancelling. If a renewal slipped through after you cancelled, it comes straight back.

How to raise this

Write to us from the contact page, or use Support in your dashboard. Use the same email you signed up with. We reply within one working day.

If a return is due, we start it through Razorpay immediately. Razorpay then takes 5 to 7 working days to credit it back to your card, bank account or UPI. That part depends on your bank.

If we close your account

We may close an account that breaks our terms of use. In that case the current period is not refunded and the subscription is cancelled.

Your customers' bookings

This page is only about your subscription payment to us. We do not take payments from your customers, and we do not handle deposits, cancellations or refunds for the services you provide — that is between you and your customer, as per whatever policy you use with them directly.